Connecting with Altium

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Related article: Disconnecting from Altium's On-Demand Services

Altium Designer includes a growing number of on-demand style features, made available to you upon signing in to your Altium Account through the secure Altium portal. Such features include on-demand licensing. This collection of features - commonly referred to as Altium's on-demand services - are all offered in accordance with a singular underlying vision - to enhance your productivity by delivering the information you need, when and where you need it.

Available On-demand Services

The following services are available in Altium Designer through your secure (and unique) login to the portal using your Altium Account credentials:

  • Displaying, using and validating on-demand licenses
  • Automatic SUPPORTcenter login for logging and tracking cases
  • NanoBoard registration and updating of firmware^
  • Retrieving of updated exchange rates for use with live links to suppliers
  • Live web view on Home page providing relevant information on design issues and solutions, features and late-breaking design news and videos.

Moving forward, the portal - through account login - lays the foundation for a host of new possibilities, allowing you to harness the power of web connectivity to receive more and more value.

^ Updating of firmware does not require you to be signed in to your Altium Account.

Information Gathered

When you use a feature that connects Altium Designer to the on-demand services, Altium may collect the following information:

  • MAC Addresses: Altium uses a computer's MAC address to identify a PC. If you sign in on multiple computers, each sign in request will be recorded uniquely.
  • HDD serial numbers: Along with the MAC addresses, this information provides a robust way to identify a PC for licensing purposes.
  • Altium Designer version: Altium uses the software version to differentiate between products so that the correct services can be delivered for each product.
  • NanoBoard unique ID: This identifier is used to uniquely identify each NanoBoard in order to register your NanoBoard with your account. It is also used when searching for Soft Design licenses.

Altium does not and shall not read or gather any information about the designs or files you use within Altium Designer.

All connections to the Altium portal through Altium Designer are secure. Along with the information that is gathered, information that you enter will also be communicated in requests to Altium's portal. When data is recorded with Altium's portal, the data will include a time stamp showing when the data was recorded.

Should you not wish to connect to the on-demand services, Altium makes it readily possible to disconnect from its on-demand services.

Altium's Privacy Policy

Altium is committed to ensuring that all the details you provide to us remain secure. The following privacy policy discloses the information practices for Altium services.

How we use the information

The information gathered by Altium is used to provide you with the correct services that can be delivered for your product. Altium may also use the information for internal reviews and analysis in order to improve our products and services.

We will not disclose your individual information to any third party and will not sell, trade or rent that information for marketing purposes. If we need to disclose any information to conform to any laws or legal process we will do so in a manner so as to provide the maximum amount of protection legally possible for such information.

Consent

By connecting with Altium's services through Altium Designer, you are consenting to the gathering of this information and our use of this information in accordance with the principles outlined in this Privacy Policy.

Should you not wish to receive the benefits that these services bring, Altium makes it readily possible to disconnect from its on-demand services.

If at any time we change the Privacy Policy we will post those changes on the website so that you are kept fully informed.

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You may receive communications from Altium and can change your notification preferences at any time.